Why wasn’t my order shipped or delivered within the expected timeframe?

If you placed your Next-Day or 3-Day order after 3pm Pacific Time, your order will not ship until the next business day.

UPS does not ship/deliver on Saturdays, Sundays, or Federal Holidays. Keep this in mind when planning for 3-day or next-day delivery.

Please note that shipping methods do not include handling time by our warehouse. All orders are subject to a possible 2-4 business day processing period before they may ship.

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